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CUSTOMER SERVICE

Agrippa has its own Service Department based near Lyon, France.

Our workshop offers the required conditions to grant high quality service to our customers..

Agrippa provides 3 ranges of services :

Repair

Our technicians are regularly trained by our partners manufacturers so they can face most of the repairs inhouse.

Our technicians are commited to reduce the repair time. However, we recommand to contact our team in order to identify your problem and to organize the repair if required.

Gas detectors calibration

Our technicians have been trained to repair and calibrate BW (Honeywell) gas detectors.

All our repairs are done with origin spare parts and according manufacturer's procedures.

Please, contact our technicians to plan your next maintenance before sending out your equipments.

Tightness test equipments calibration

Our own laboratory provides calibration for :

  • Low pressure
  • High pressure
  • water volume
  • Time

In addition to our own laboratory, Agrippa can manage your Cofrac calibrations (low and high pressure) with a Cofrac certified partner.

Please contact our technicians in order to organize your maintenance and calibrationsat least 30 days before the limit date of calibration mentioned on your equipments.

Distant Tech Assistance: RPS - M. Mathieu PLAYE

RPS offers two different services in the north of France :

  • Technical assistance on site, specialy for pipe relining and Quick Lock installation.
  • After-sales service for video inspection systems manufactured by RICO.

Contact RPS at 06 37 75 44 63.